Draft for legal review. This document was adapted from the previous policy and updated for GDPR; it has not yet been reviewed by legal counsel.
Terms of service
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These terms govern the use of the freshto.vision website and of the Freshto application and web dashboard (the “Service”) provided by FRESHTO Sp. z o.o., Obrońców Bydgoszczy 1, 85-054 Bydgoszcz, Poland, KRS 0000983486 (“Freshto”, “we”).
1. The Service
Freshto is a software service for expiry-date control in retail stores. It consists of a mobile application for store staff and a web dashboard for managers and head offices.
The Service is provided to businesses. By creating an account you confirm that you act on behalf of a business and are authorised to bind it.
2. Accounts
Access to the Service is provided to business users who register or are invited by their organisation. Prices and plans are published on the pricing page and apply from publication.
You are responsible for keeping credentials secure and for the actions of users you invite.
3. Your data
Your assortment, tasks and results remain your property. You grant us the right to process them to provide the Service. We process personal data as described in the privacy policy and, for business customers, under a data processing agreement.
You may export your data at any time during the contract.
4. Acceptable use
You may not copy, modify, reverse-engineer or create derivative works of the Service, attempt to extract its source code, or use it to build a competing product. All intellectual property rights in the Service remain with Freshto.
5. Availability and support
We aim to keep the Service available at all times but do not guarantee uninterrupted operation. The mobile application works offline and synchronises when a connection is available; some functions require an internet connection, and you are responsible for connectivity and device charges.
Support is provided by email during business hours.
6. Changes and termination
We may update the Service and these terms; material changes will be announced on this page or by email. You may terminate at any time; we may suspend or terminate accounts that breach these terms.
Upon termination your right to use the Service ends and your data is deleted as described in the privacy policy.
7. Liability
The Service supports but does not replace your legal obligations regarding product safety and expiry dates. To the extent permitted by law, Freshto is not liable for indirect losses or for losses resulting from reliance on information entered by users, lack of connectivity or device failure. Our total liability is limited to the fees paid for the Service in the 12 months preceding the claim.
8. Governing law
These terms are governed by Polish law. Disputes are subject to the jurisdiction of the courts competent for the registered office of Freshto, unless mandatory law provides otherwise.
9. Contact
Questions about these terms: info@freshto.vision.